Friday, March 11, 2016

DC Water Ward Town Halls 2016; Ward 5's Town Hall slated for Thursday, 04-14-2016

From: "Emanuel D. Briggs" <>
Date: March 11, 2016 at 6:31:09 PM EST
To: "Emanuel D. Briggs" <>
Cc: "Emanuel D. Briggs" <>
Subject: RE: DC Water Ward Town Halls 2016

PUBLIC MEETING NOTICE                       

Friday, March 11, 2016                                                                                  

Manager, Community Outreach: Emanuel D. Briggs                

(202)787-2003 or

Greetings ANC Commissioners:              
As many of you are aware, since 2010, DC Water C.E.O. and General Manager George Hawkins has been co-hosting one Town Hall Meeting per Ward with District Councilmembers each year to discuss issues related to water and sewer with residents. The primary purpose for the Town Hall Meetings is to generate customer feedback regarding the proposed rate increase for water/sewer services for the upcoming fiscal year-this feedback is shared with our Board of Directors prior to our annual Public Rates Hearing, which takes place in early-mid May.
Resident feedback is very important, as their comments are heavily considered by our Board while voting on the proposed rate increase in July. In fact, interested residents are encouraged to sign up and testify at the Hearing; our Board Secretary and her team attend each meeting with a sign-up sheet for this purpose. It is now time for the 7th Annual Town Halls to begin!

In addition to a presentation given by Mr. Hawkins covering the proposed rate increase, our Town Hall Meetings follow an open house format, whereupon DC Water staff representing each of our departments will be stationed at tables around the room and prepared to address customer inquiries on a wide array of topics, including the following:
  • Water quality and water conservation
  • Wastewater treatment process
  • New and ongoing construction projects, and coordination efforts with DDOT and fellow utilities
  • Routine water/sewer infrastructure repairs, both scheduled and emergency repairs
  • Status on pending work orders for reported water and sewer emergencies and/or reporting new emergencies
  • Community Outreach program
  • DC Clean Rivers Project updates
  • Catch basins
  • Water mains and fire hydrants
  • Overall DC Water personnel operations
  • Employment opportunities at DC Water
  • Customer Service (Billing)
  • Residents interested in testifying at the annual DC Water Public Rates Hearing 
Please see below the list of scheduled meetings:
  • Tuesday, April 5 – Ward 1 Town Hall
  • Wednesday, April 6 – Ward 4 Town Hall
  • Thursday, April 7 – Ward 2 Town Hall
  • Thursday, April 14 – Ward 5 Town Hall
  • Tuesday, April 19 – Ward 6 Town Hall
  • Thursday, April 21 – Ward 3 Town Hall
  • Tuesday, April 26 – Ward 7 Town Hall
  • Wednesday, April 27 – Ward 8 Town Hall
Each meeting will be from 6:30pm – 8:30pm.

We ask that you please mark your respective calendars for the above meeting dates – please don’t miss the opportunity to speak with your water utility about the related concerns or issues you have in your community. We are working to confirm the various meeting locations, and once this has been done we will be providing follow up emails with this additional information, as well as coordinating with Council staff on the creation of meeting flyers that we can provide to you in both electronic and hard copy formats so that you may assist DC Water in spreading the word about the Town Hall Meetings by circulating the flyers throughout your neighborhood. We will also provide up-to-date information regarding the meetings on our website at,  which will include electronic copies of each meeting flyer. Please continue to check that space as well.

In closing, we thank you for your interest in our 7th Annual Ward Town Hall Meetings, and please stay tuned for further updates.

Emanuel D. Briggs | Manager, Community Outreach, External Affairs | District of Columbia Water and Sewer Authority |

5000 Overlook Avenue, SW | Washington, DC 20032 | (202) 787-2003 | | (202) 787-4122 (fax)
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