The Red Hen @RedHenDC
@dcwater You CANNOT shut off the water without telling anyone.10:20 PM - 22 Sep 2015 ·
@RedHenDC We'll check in now and see what's going on.
10:28 PM - 22 Sep 2015
@dcwater please work on notifications: this is the 2nd week we were not notified. Your flyer program is not working.
10:32 PM - 22 Sep 2015
@RedHenDC We're turning the water back on temporarily but it will be shut off again at 11:30. 2/2
10:35 PM - 22 Sep 2015
@RedHenDC That's good feedback. I'll let the crews know. Are you also signed up for our text alerts? https://www.dcwater.com/news/alert_form.cfm …
10:36 PM - 22 Sep 2015
@dcwater @kenyanmcduffie how early do they let people know? We must find out about this before service to prepare for closing early.
10:39 PM - 22 Sep 2015
@dcwater @kenyanmcduffie our water was cut with 65 people in our dining room. Just send someone in to say you are doing so. It takes no time
10:41 PM - 22 Sep 2015 ·
@RedHenDC @kenyanmcduffie We'll update our crew managers and see if we can improve our notification system. Again, thanks for the feedback
10:47 PM - 22 Sep 2015