more snow plowing needed in Bloomingdale ... ?

See this 2/9/2010 message from a household on the unit block of S Street NW:

My husband and I are new residents in the Bloomingdale neighborhood - hopefully. We purchased a house on the unit block of S Street NW and are supposed to be moving in this Friday, after 6 months of renovations. I'm getting more and more concerned that we are not going to make that deadline given that none of the side streets in Bloomingdale appear to have been plowed as of 11:50am Tuesday (today, right now). He and I have been making our way via Metro from our apartment over to the house everyday to shovel snow, and have not seen any improvements in our street conditions. It's slightly disconcerting considering nearby Rhode Island Ave and Florida are both completely clear. We even went so far as to flag down a plow and ask him to make a pass through that neighborhood. He said he was going off duty but would radio it in. We don't know for sure if he did, and I understand the magnitude of this storm, but if you check out this link to the DDOT Snow Tracking page (http://snowmap.dc.gov ) you can see that there are some side streets off Eckington Pl. NE that have had multiple passes. We apparently have not had a single one. Is there someone we should be contacting about this? Any suggestions you have would be greatly appreciated.